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Noticeboard

This years Flu clinic's will be running on Sat 28th Oct, Wed 1st Nov, Sat 4th Nov, please phone 01382 226672 for an appointment.

We are delighted to welcome a new partner to Hillbank Health Centre.  Dr Liusaidh Mathieson joins us on 13th September 2017 and we wish her all the very best in her new position.

For results of blood test etc requested by your GP please phone our results clinic between 2.30 and 4.30 any day.  Please give these requests at least a week to come back.  Any Tests requested by hospital clinicians will be reported back to them.

Should I see the Doctor or Nurse Practitioner?  Nurse Practitioners are highly trained specialist nurses who have completed further education and training so that they can provide advanced nursing care and prescribe medication.  They can provide treatment and advice for many of the problems that traditionally you saw your Dr about in the past.  If you are unsure if they can deal with your problem please ask at Reception.

Latest News

Patient Parking

Please note that have 11 spaces designated for patient parking including 2 disabled spaces. Access is via Rosebank Street into Rosebank Mews. All patients and visitors to the health centre are therefore requested not to park in any area outside our designated spaces as these are areas owned by local residents and other businesses.  

Patient Working Group volunteers wanted click here

We are currently looking for patients to volunteer to work with the practice on our Patient Working Group.

If you believe you could make a positive contribution to the future development of the practice please request an application form from the main reception desk. Should you wish further information please contact our practice manager.

  

Text Appointment Reminders information click here

The practice has commenced the introduce of SMS text appointment reminders direct to our patients mobile phones. Please ensure we hold your latest mobile phone number. If not please use the 'Contact Details' form on this website or contact the practice.

PUBLIC INFORMATION NOTICE –  We are now open to new patient registration, ask at reception for a registration form.

Opening Times -   latest practice closure dates available on the " Opening Times " page.

 

 


 

Information about the use of facebook and social media

The practice is aware that some patients may use Facebook and/or other Social Media platforms as a means of expressing their views regarding the surgery and the services provided.

Due to patient confidentiality, the practice is not in a position to respond to such 'Posts', nor able to clarify exactly what happened and the rationale for any clinical decisions.  Once a 'Post' has been put online, it is almost impossible to remove and defamation laws are equally applicable to Social Media.  Although we may not reply, we would be made aware of such 'Posts.'

We do however genuinely welcome and encourage the views of patients to enable us to improve the service which we delivery, however all feedback to the practice should be made via the appropriate mechanisms.

Whilst on the subject of 'Facebook'.......

Our clinicians may sometimes receive 'Friends' requests online from patients.

Whilst 'Friend requests' are usually well-meant, the British Medical Association (BMA) advise that Clinician's should refuse 'Friend requests' from Current or Former Patients of the Practice, so please do not be offended that you request is declined.

Should you wish to discuss this matter or any other issue relating to practice services please contact the Practice Manager.

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