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Noticeboard

Dear Patients

It has been my pleasure to serve the patients at Hillbank Health Centre for the past 32 yrs as a family GP.  I have had the privilege of meeting many people and developing lifelong friendships with may patients and believe now is the time for me to retire.

The doctors have been trying very hard to secure the services of a replacement doctor however due to the current lack of GP's they have so far been unsuccessful.

My retirement date is 24th December 2018.

With Best Wishes,

Dr David Proudfoot MBChB

Ordering your prescription on-line has now become easier and safer!  please see the online services link above and download a registration form now to get started.  You can still order on our website as before but this will be phased out.

Should I see the Doctor or Nurse Practitioner?  Nurse Practitioners are highly trained specialist nurses who have completed further education and training so that they can provide advanced nursing care and prescribe medication.  They can provide treatment and advice for many of the problems that traditionally you saw your Dr about in the past.  If you are unsure if they can deal with your problem please ask at Reception.

Rights

As a patient of the NHS you have the following rights:-

  • You are entitled to receive healthcare on the basis of clinical need, regardless of your income.
  • You are entitled to be registered with a General Practitioner (GP).
  • You are legally entitled to accept or refuse treatment as you see fit.
  • You can refuse to be examined or treated in the presence of medical students.
  • You can refuse to be involved in research trials.
  • You are entitled to equal treatment regardless of race, gender, age or disability
  • You have the right to information on GPs in your area and the services they provide
  • You are legally entitled to make a complaint about health services
  • You have the right to confidentiality
  • You have a legal entitlement to view your health record


Responsibilities

  • To keep an appointment and arrive on time
  • Ensure that your address is correct at all times. If you move house, change address or telephone contact number, please inform the surgery
  • Treat all healthcare staff in a reasonable, courteous manner
  • Use emergency services in a responsible manner
  • Take care with medicines. Medicines are for one person only and should not be shared. Unwanted medicines should be taken to a chemist for safe disposal.

 

 
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