Appointments

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All consultations are by appointment only.

 

Our admin staff are trained to help you as efficiently as possible; their task is often complicated by doctors and nurses having variable timetables. Please be patient and help them to help you by giving them sufficient information to process your request and allocate the appropriate resources to meet your needs. 

Urgent Appointment

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • phone us on 01382 221976, Monday to Friday from 8am to 6pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine Appointment

To request a routine appointment in the next 7 days:

  • phone us on 01382 221976, Monday to Friday from 8am to 6pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Cancelling or changing an appointment

To cancel your appointment:

You can phone us on 01382 221976, Monday to Friday from 8am to 6pm.

Or click here

If you need help when we are closed

If you need medical help now, use NHS 24 or Call 111.

NHS 24 is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10:30am.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery

 

Page last reviewed: 21 October 2025
Page created: 15 September 2025