Appointments

Configure Appointment Details
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Sometimes a GP may not be the most appropriate healthcare professional to deal with your health issue. Other professionals such as pharmacists, opticians and dentists may be better placed to assist you. 

 

Our admin staff are trained to help you as efficiently as possible; their task is often complicated by doctors and nurses having variable timetables. Please be patient and help them to help you by giving them sufficient information to process your request and allocate the appropriate resources to meet your needs. 

Making an appointment

To request an appointment at the surgery, you can:

  • Phone us on 01382 221976, Monday to Friday from 8am to 6pm
  • Visit the surgery and speak with a Care Navigator, Monday to Friday from 8am to 6pm

We offer both face to face and telephone consultations with our GP's and Nurse Practitioners. Some appointments can be booked in advance, however the majority of our appointments are same day consultations. 

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable health professional to help you.

Cancelling or changing an appointment

To cancel your appointment:

You can phone us on 01382 221976, Monday to Friday from 8am to 6pm.

Or fill out our online form by clicking here.

Cancelling your appointment can open up an appointment for someone else who needs it.

If you need help when we are closed

If you need medical help now, use NHS 24 or Call 111.

NHS 24 is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery

 

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10:30am.

If you need help with your appointment

Please tell us:

  • if you need an interpreter
  • if you have any other access or communication needs

Page last reviewed: 28 October 2025
Page created: 15 September 2025