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Hillbank Health Centre, 1A Constitution Street, Dundee, DD3 6NFTel: 01382 221976
WE ARE OPERATING A TRIAGE SYSTEM, SHOULD YOU NEED TO SEE A GP PLEASE TELEPHONE FIRST ON 226673 . PLEASE DO NOT ATTEND THE SURGERY IF YOU HAVE A NEW COUGH OR TEMPERATURE AND OR LOSS OF TASTE OR SMELL.
IF YOU REQUIRE A PRESCRIPTION PLEASE POST THE REQUEST THROUGH OUR LETTER BOX OR USE OUR ONLINE SERVICE. WE CAN ARRANGE FOR THIS TO GO TO A CHEMIST OF YOUR CHOICE, PLEASE ALLOW MORE THAN 48HRS DUE TO THE HIGHT DEMAND AT THIS TIME.
If you have a new continuous cough or temperature or change to taste or smell and would like a test for COVID-19 this can be arranged at https://www.nhsinform.scot/
Scottish Government letters regarding chronic conditions can be found here: https://www.gov.scot/publications/coronavirus-covid-19-tailored-advice-for-those-who-live-with-specific-medical-conditions/
Information on Covid-19 can be found at the links below
Other useful links are available for patients with long term health conditions below:
British Heart Foundation https://www.bhf.org.uk/
Diabetes uk https://www.diabetes.org.uk/about_us/news/coronavirus
Asthma uk https://www.asthma.org.uk/
Chest Heart Stroke Scotland https://www.chss.org.uk/
British Lung Foundation https://www.blf.org.uk/
Should I see the Doctor or Nurse Practitioner? Nurse Practitioners are highly trained specialist nurses who have completed further education and training so that they can provide advanced nursing care and prescribe medication. They can provide treatment and advice for many of the problems that traditionally you saw your Dr about in the past. If you are unsure if they can deal with your problem please ask at Reception.
Our practice currently has a Patient Participation Working Group which meets with the Doctors and Practice Manager every six months.
Should you wish to send any comments or suggestions please use the form under the heading 'Contact Us' and these will be discussed at the next scheduled meeting.
Please note that is facility is for patient comments or suggestions on service improvements and not for individual patient complaints. These are dealt with through the practice Complaints Procedure.
If you would welcome the opportunity of becoming a member of our practice Patient Participation Working Group and believe you can help make a positive contribution towards the development of the practice please apply in writing to the Practice Manager.
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
Note that by using this form, you will be sending information about yourself across
the Internet. Whilst every effort is made to keep this information secure, you should
be aware that we cannot offer any guarantees of absolute privacy. If this matter
concerns you then you should use another method to notify us of your comment.
Your IP address (22.214.171.124) will be sent
with your communication. In rare cases where abuse or criminal activity can be shown
to have taken place this may be used by the authorities to trace you.