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Noticeboard

THE SURGERY DOORS ARE CLOSED TO THE PUBLIC

THE PRACTICE IS OPERATIONAL AND WE ARE OPERATING A TRIAGE SYSTEM, PLEASE TELEPHONE FIRST.  SHOULD YOU REQUIRE A PRESCRIPTION WE CAN ARRANGE FOR THIS TO GO TO A CHEMIST, PLEASE ALLOW MORE THAN 48HRS DUE TO THE HIGHT DEMAND AT THIS TIME. 


 

WUHAN NOVEL CORONAVIRUS

If you have returned from Wuhan, Hubei province or mainland China or travelled from Italy in the last 14 days or you have been in contact with a confirmed case of Novel Coronavirus please do not come into the surgery please telephone first on  221976 or outwith surgery hours call NHS 24 on 111.  General information can be found at  https://www.nhsinform.scot/ or you can call the Novel Coronavirus Helpline number on 0800 028 2816.

Other useful links are available for patients with long term health conditions below:

British Heart Foundation https://www.bhf.org.uk/

Diabetes uk  https://www.diabetes.org.uk/about_us/news/coronavirus

Asthma uk https://www.asthma.org.uk/

Chest Heart Stroke Scotland https://www.chss.org.uk/

British Lung Foundation  https://www.blf.org.uk/

Should I see the Doctor or Nurse Practitioner?  Nurse Practitioners are highly trained specialist nurses who have completed further education and training so that they can provide advanced nursing care and prescribe medication.  They can provide treatment and advice for many of the problems that traditionally you saw your Dr about in the past.  If you are unsure if they can deal with your problem please ask at Reception.

Rights

As a patient of the NHS you have the following rights:-

  • You are entitled to receive healthcare on the basis of clinical need, regardless of your income.
  • You are entitled to be registered with a General Practitioner (GP).
  • You are legally entitled to accept or refuse treatment as you see fit.
  • You can refuse to be examined or treated in the presence of medical students.
  • You can refuse to be involved in research trials.
  • You are entitled to equal treatment regardless of race, gender, age or disability
  • You have the right to information on GPs in your area and the services they provide
  • You are legally entitled to make a complaint about health services
  • You have the right to confidentiality
  • You have a legal entitlement to view your health record


Responsibilities

  • To keep an appointment and arrive on time
  • Ensure that your address is correct at all times. If you move house, change address or telephone contact number, please inform the surgery
  • Treat all healthcare staff in a reasonable, courteous manner
  • Use emergency services in a responsible manner
  • Take care with medicines. Medicines are for one person only and should not be shared. Unwanted medicines should be taken to a chemist for safe disposal.

 

 
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